Frequently Asked Questions
General
About chalets |
About areaActivitiesAbout bookings |
Answers
Q. Could you tell me about the area?
Storms River is a small village in the Eastern Cape of South Africa. It is located in the Garden Route and functions as the gateway to the Tsitsikamma National Park. Only a short drive east of Knysna, Storms River comprises more than just a village – it is a synonym for anything adventurous and daring, mild or wild. Storms River mouth is spanned by a suspension bridge, offering breathtaking views over rocks and coves and crashing waves of the Indian Ocean. The bridge leads to a lookout point from which sweeping views over a verdant forest and the Stormsriver camp reward any hike to this area. A first-class Eco-Destination, ecologically sensitive activities such as Bungee Jumping from the Bloukrans River Bridge, and Canopy Tours, are two of the most popular things to do at Storms River and surrounds!
Q. How many minutes drive are you away from the shops / restaurants?
A. We are only 15 minutes drive to shops and restaurants (Tsitsikamma Village).
Q. Are the chalets clean?
A. Yes, we pride ourselves in our clean chalets, every chalets is cleaned on a daily basis.
Q. What type of activities are there around the area?
A. There is alot of activities such as :
- otter trail / dolphin trail
- whale / dolphin / bird watching
- bungee jumping
- eco adventures
- tree-top canopy tours
- tsitsikamma national park
- tsitsikamma hiking trail
- wilderness nature reserve
- angling / fishing
Q. What does the chalets include?
A. The chalets include: King-size bed / 2 beds and a double sleeper couch (sleeps up to 2 adults & 2 children under 12), All linen / bedding, Sitting area for 4 people, Bathroom includes shower and bath, Kitchen with small stove, fridge, microwave, cutlery, crockery., Built up - brick braai in a beautiful garden with sea views.
Q. What are you cancellation terms?
A. If you cancel your confirmed booking, you will loose a percentage of your deposit, please see below:
7 days after booking - 75% deposit refunded
14 days after booking - 50 % deposit refunded
21 days after booking - 25% deposit refunded
21 and over days after booking - 0 % deposit refunded
Q. Why should I/we choose Dolphin View over anybody else?
A. Dolphin View prides itself as a family run establishment, we provide a friendly, professional service, have the most stunning sea views and is off the beaten track, so if you love nature, peace and tranquility, this is the place for you.
View larger map of Garden Route South Africa
Q. What is our telephone number?
A. If you are calling locally from South Africa our telephone number is : 042280 3818, if you are calling internationally, our telephone number is: +27 42280 3818 - alternativley you can email us at: info@dolphinview.co.za
Q. How often are the chalets cleaned?
A. The chalets are cleaned every day.
Q. Are you graded by the South African Tourism council?
A. Yes, We have been graded with 3 stars from the Tourism Grading Council of South Africa and provide you peace of mind when booking with us that you will get quality, friendly service.
Q. Do you have any customer testimonials / comments?
Take a look at our Testimonials here.
Q. What are the prices?
Prices per person
Prices quoted are per person/child per night in South African Rand currency (ZAR). Please give us a call on: +27 (0) 42280 3818
Month |
Adult |
Child |
November - January |
R395 |
R165 |
February - May |
R358 |
R90 |
June - October |
R333 |
R90 |
Q. Do you have any accreditations / awards?
Awards
AA Quality Assured accreditation - "highly recommended accommodation"
Tourism Grading Council of South Africa
Q. What are the directions to Dolphinview Chalets?
Turn off the N2 highway 4 km from the Storms River Bridge at the Blue Liliesbush sign onto the gravel road for 1200 meters until you get to the road that turns into a east west directions, turn right and carry on for 2300 meters at the third sign turn left which says Mistry Mountain Farm & Dolphinview, continue onto Dolphinview.
Q. What low cost airlines operate in South Africa?
These are the 3 top low cost airlines that operate in South Africa.
> Kulula.com
> 1Time
> Mango
